Question 1

What do I wear for Gymnastics?

Accepted Answer

We have a required leotard to purchase for your classes you can wear this with with or without shorts.
Long hair should be pulled back without hard barrettes please!
 
For Safety Reasons:
Please long hair tied back and no socks or shoes. We discourage jewelry, hooded sweatshirts, jeans or street pants, belts zippers and baggy clothing.
 
Leotards can be sized at the gym by appointment call 905 793 3648.

Question 2

How many children are in a class?

Accepted Answer

Recreational programming & kinder programs are limited to 8 children in a class per coach.

Question 3

How is class placement determined?

Accepted Answer

If you are unsure of which program you child should be placed in, we can have one of our head coaches assess them on their skill level and place them in the appropriate class.

Question 4

It’s a few weeks into the session. Can I still register my child in Gymnastics?

Accepted Answer

Yes! Our membership is based on monthly payments. So anyone can join a class anytime in the season.

Question 5

What payment options do you accept?

Accepted Answer

Debit, Visa, Mastercard, American Express online through our registration, over the phone or you can make payments in our facility.

Question 6

How can I join the competitive program?

Accepted Answer

If you are interested in the competitive program, email us for an assement so we can determine weather or not your child would fit well with in the program.

Question 7

Contacting Coaches

Accepted Answer

If you would like to have a quick discussion you can talk to your coach after class for general information. For more detailed information or any concerns about the program please contact Brad by email (brad@gymnasticgiants.com) or Jessie at competitive@gymnasticgiants.com. He or she will get back to you within 24hrs. Please do not contact the coach by any other format other than through these to keep a consistent record of communication throughout the year.

Question 8

Make-up Classes

Accepted Answer

There will be no make-up classes offered as all training days are required.
 
Payments will continue to be processed during any personal vacation time that does not correspond with the scheduled gym closures.
 
All holidays are incorporated into the monthly pricing. 
 
However, the coach has the authority to switch a child’s level anytime throughout the year or move him/her to a more appropriate group, increasing or decreasing in level.

Question 9

The day or time I registered for no longer works for us. Can we switch to another day or time?

Accepted Answer

Yes, we can transfer your child to any different class at anytime.

Question 10

Gym Closures

Accepted Answer

Please follow our Instagram (@gymnasticgiants) and Facebook and website accounts for updates on closures and exciting posts featuring our club. All scheduled mandatory holidays are included in the competitive pricing as your payments are calculated as a equal payments per month. There are no make up days for scheduled holidays. This includes Christmas and Summer Holidays.

Question 11

Are snacks and water bottles permitted?

Accepted Answer

No food or water are permitted in the Gym. Snacks and water bottles can be retrieved in the lobby or water can be retrieved from our water dispenser.

FAQ & POLICIES